Employment Opportunities


Current Openings at Eastern Hills:

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There are currently no openings at Eastern Hills to list. Please check back another time.


Other Job Opportunities in Our Area:



Bank of America, Bank of Opportunity
Customer Service & Sales Specialist I - Getzville, NY: 1000042551
Location: US-NY-Getzville

Job Description
Provides customer solutions by providing seamless delivery of service, sales and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service and sales. Performs routine account-related transactions. Involves referring customers to the appropriate line of business for products not supported. May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request. May handle escalated issues by successfully navigating the organization to resolve customer requests. Routes, maintains and tracks outstanding servicing requests and provides thorough follow up. Accountable for the successful resolution of all customer requests. Typically requires 1-2 years of experience.

Qualifications

Requirements:
  • Ability to work within the operating hours and days for this position as outlined in the posted job requisition.
  • Ability to work the required days and hours as listed in the job requisition without any absences or vacation time in order to attend mandatory training
  • At least an intermediate ability in computer skills
  • A minimum of 1 year of experience working with customers
  • At least 1 year of experience handling difficult situations with customers
  • Intermediate proficiency (1-3 years of experience) in written and verbal communications
  • At least 1 year of experience working in sales
Desirable skills/experience:
  • Ability to work weekends, either rotating or set days as outlined in the job requisition
  • Ability to work evenings, either rotating or set days as outlined in the job requisition
  • A minimum of 1-2 years of experience in the Banking/Financial industry
  • A minimum of 1-3 years of experience working in a call center
  • A minimum of 1-3 years of experience working in customer relations
  • A minimum of 1-3 years of experience performing repetitive tasks based on existing operating procedures under close supervision or from detailed written procedures
*Paid training – Start date 9/13/2010
Hours Per Week: 40.00
Full / Part-time: Full-time/Regular
Shift: 1st Shift
Weekly Schedule: Must be flexible to work any shift between the hours - Mon - Fri 8AM - 10PM and Sat & Sun 8AM - 5PM



Have a listing you'd like to add?
Contact Lindie Freeland at lfreeland@easternhillschurch.org or 716-688-7165 ext. 133.